SANOW is not an emergency service. In a life-threatening emergency, call 112 or 061.
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Clear answers before requesting care.
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Is SANOW an emergency service?
No. In a life-threatening emergency, call 112 or 061.
Does a request automatically confirm an appointment?
No. We first confirm availability, the professional, time and price. You can then confirm and pay.
Where is the service available?
Online care is available throughout Spain. Home visits start from central Málaga and a 10 km base radius, with wider cover subject to quotation.
Do you care for children?
Yes, when a suitable pediatric professional is available.
Can a prescription be issued?
Yes, when clinically appropriate and through the electronic prescription system used in the service.
Can I send reports through the form?
No. The initial form only collects essential administrative details. Medical documents will be requested later through a secure clinical channel if needed.